Xander 3900

I can't say enough about the maintenance person named Leo. He has fixed Things In my home on 3 occasions every time he knew exactly what needed to be done. this last time My heating system went out and I was cold for a day. I'm 81 years old with arthritis. He replaced the thermostat within minutes. Xander is very fortunate to have an employee. That is knowledgeable and courteous. I'm very grateful..

I am a new tenant in these apartments and I really regret it, since we arrived we have had many problems, to begin with they gave me a dirty apartment, there was a lot of damage to the property, and they had told me that the property was going to be ready when I left. moved. One of the girls who answers the phone is very rude and she hung up on me one time because they wanted me to correct a mistake they had made... and today, November 17, they left me a note stating that I have not paid the rent when I have 2 weeks living here how is that possible??... what kind of staff works here??? If I've been here for 2 weeks, what is waiting for me in 6 months? If I hadn't paid, I wouldn't have been able to move. apart from the fact that maintenance requests take a long time. and it is because they do not have people to work so many units. and the gate is useless, anyone can enter the property. and many packages are stolen... it happened to me the first week. Seriously don't move here... THERE ARE APARTMENTS WITH BETTER ATTENTION TO THE TENANTS. Since I arrived I had bad experiences, I'm just waiting for my contract to end to move... my neighbor plays music at full volume, there are many cats, and my car is all scratchy, they always remove the water and for hours! the gate doesn't work, they told me they were going to fix it and so far nothing. They charge for throwing out the garbage and they don't always pick it up, so I have to take it out. I have seen people peeing on the property, homlees people. The truth is that the place does not feel safe It really was the worst experience, don't rent here... just to tell you a little, they always take off the water, the gate doesn't work, there are always homeless people on the property and the police, the neighbors are super scandalous and the property gives out a number of security where they do nothing! They charge you 30 for the garbage and they don't always take it away. and there's more. but don't be fooled because they will tell you things in the office that are not true, as long as you rent in the property..

I've only been here for a week, and it is my first "real" time renting an apartment. Courtney is SO nice and helpful, she made me feel comfortable and thoroughly listened to my situation when inquiring to move in... I am from out of state, initially moved to a bad area and needed to find somewhere new, fast. She is the leasing agent that actually calms my anxiety and does not make me feel dumb when expressing concerns/silly questions. Like I said, it is my first real apartment, and I was in a high-stress situation. The maintenance team responds quickly, even though the couple issues I had were just due to me overlooking something. I'm a little confused about the fitness center's hours as I did not see any posted but could not get in at 5AM.

I have had multiple issues that have needed fixing and they either will fix 1 or 2 things and leave the rest untouched or unfinished and then I have to keep bugging them about the issue until they finally come and fix it. For example my fan in my room never worked so they Came and looked at it and said that they needed to order a part, Then they came back looked at it again, said that they needed to order a part again, then never came back and finished it and then I noticed my maintenance request was closed. The process definitely needs to be tightened up. Everyone is super nice though I will give them that! They are always super respectful of my belongings as well.